itop - ITSM & CMDB OpenSource
A simple, web based IT Service Management tool
|Updated on||Sep 21, 2015|
It is an easy web based IT Service Management tool.
- Fully configurable CMDB
- HelpDesk and Incident Management
- Service and Contract Management
- Change Management
- Configuration Management
- Automatic SLA management
- Automatic impact analysis
- CSV import tool for all data
- Consistency audit to check data quality
- Data synchronization (data federation)
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